Service from Prindo: We are available for you!
Do you have questions about a product in our online shop? You are not sure if the ink cartridge fits to your printer? Please contact our customer service. You can reach our competent service staff via live chat, who will be happy to answer all your questions about printers, printer accessories and office supplies. If necessary, we are available by telephone or e-mail.
Quality at a low price
At Prindo we pay attention to impeccable quality in all our products. Our ink cartridges and toners come with a 3-year guarantee. The purchase of compatible cartridges is without risk. You have a 60-day right of return in our online shop.
Prindo has received various certifications. Computer Bild certified Prindo as a TOP SHOP in the past three years. The TÜV Süd seal stands for tested quality, security and transparency in the online purchasing process. With 5 stars at Trusted Shops we are one of the best online retailers for printers, toners and printer cartridges. 1.7 million satisfied customers in Europe speak for our high quality products and our excellent service.
Up to date with the Prindo magazine
Beyond our customer service, we offer you the opportunity to inform yourself in our Prindo magazine. Here you will find interesting facts about toners, ink cartridges, printers and office supplies. Are you looking for a new printer? It is often difficult to choose between laser and inkjet printers.
In our guide "Inkjet or laser printers - What do you print?" we give you tips on how to make the right choice. You don't know how to install the drivers for your printer quickly and easily? We show you how to find the right driver for your device. An illustrated step-by-step guide shows you how to proceed with the installation. Paper jam in your device?
A nightmare in any office! Find out what you can do about it in the article "Printer paper jam". This and other articles will help you with everyday and special problems concerning printers and accessories.
Easy ordering at Prindo: delivery, payment and complaints
If you order the products until 20 o'clock, they will be shipped today.
Choose your preferred method of payment at Prindo: direct debit, invoice, PayPal, credit card, immediate bank transfer or cash on delivery. Order as a guest or create a customer account as a registered user.
If there is a problem with our high quality standards, we are there for you. Our customer advisors will take care of a quick exchange of the articles.
Sustainability and environmental protection are important to us
Do you throw empty ink cartridges and toner in the trash? You don't have to! Use our free Prindo Recycling Service. We recycle your old ink cartridges and toner and reuse individual components. In a further cycle this results in recycled, high-quality and at the same time affordable alternative products.
We recondition original inks and toners and give them a new life. You will find the printer cartridges under the label Prindo Green in our range. Opt for sustainability and support environmental protection by purchasing recycled alternative cartridges.
Prindo Green recycled paper is available for all copier and laser printer applications as well as plain paper fax machines. The multifunctional paper is blue angel and FSC certified.