Service from Prindo: We are here for you!
Do you have questions about a product in our online shop? Not sure if the ink fits your printer? Please contact our customer service. You can use the live chat to contact our competent staff, who will be happy to answer all your questions about printers, printer accessories and office supplies. If necessary, we can also be reached by phone or email.
Quality at a low price
At Prindo, we make sure that all our products are of impeccable quality. We offer a 3-year guarantee on our inks and toners. Buying our compatible materials is risk-free, there is a 60-day return policy in our online shop.
Prindo has received various certifications. Computer Bild has certified Prindo as a TOP SHOP for the last three years. The TÜV Süd seal stands for tested quality, security and transparency in the online shopping process. With 5 stars at Trusted Shops, we are one of the best online retailers for printers, toners and printer inks. 1.7 million satisfied customers in Europe enjoy our high-quality products and excellent service.
Keep up to date with Prindo Magazine
In addition to customer service, we offer you the opportunity to keep up to date with our Prindo magazine. Here you will find interesting facts about toner, ink, printers and office supplies. Are you looking for a new printer? The decision between laser and inkjet printers is often difficult.
Our guidebook "Inkjet printer or laser printer - what do you print?" gives you tips on making the right choice. You don't know how to install drivers for your printer quickly and easily? We show you how to find the right driver for your device. An illustrated step-by-step guide shows you how to proceed with the installation. Paper jam in your machine?
A nightmare in any office! Find out what you can do about it in the article "Paper jam in the printer". This and other articles will help you with everyday and special printer problems and accessories.
Easy ordering at Prindo: delivery, payment and complaints
If you order products by 8pm, they will be shipped today.
Choose your preferred payment method at Prindo: PayPal, credit card, instant bank transfer or classic bank transfer. You can place an order as a guest or create a customer account as a registered user.
If you have any complaints, we will be happy to help you. Our customer advisors will suggest the best solution for you.